Return Policy

Kepart Return Policy

Return Period:

You have 30 days from the date of purchase to return your Kepart item(s) for a refund or exchange.

Eligible Items:

• Items must be in their original condition, with all tags and packaging intact.
• Items must be unworn, unwashed, and unaltered.
• Clearance, sale, or personalized items are not eligible for return.

Non-Returnable Items:

• Gift cards
• Underwear and swimwear (for hygiene reasons)
• Electronics (e.g., laptops, tablets, smartphones)
• Perishable items (e.g., food, flowers)

How to Return an Item:

• Contact our customer service team via email or phone to initiate a return.
• You will receive a return label and instructions for returning the item(s).
• Securely package the item(s) in its original packaging.
• Attach the return label to the package.
• Ship the package to the designated return address.

Refund and Exchange Process:

• Once we receive your returned item(s), we will inspect them to ensure they meet the eligibility criteria.
• If the items are approved, you will be issued a full refund (excluding shipping costs) to your original payment method.
• For exchanges, we will send you the requested replacement item(s) once the original item(s) are received and inspected.

Shipping Costs for Returns:

• Customers are responsible for the shipping costs associated with returning item(s).

Contact Information:

• Email: support@kepart.com
• Phone: (555) 555-5555